*** 2016 Customer Service Excellence Awards ***

 

3 medallions 2016 r1

   
Congratulations to our 2014 - 2015 National Customer Service Excellence Award Winners
 
Click HERE to see more
 
Watch the Channel 7 Gala Awards Night coverage on Home in WA.  Click HERE...
 
 

 casestudy

 
"Customer Service is the largest industry on the globe with over 7 billion new, prospective and existing customers!"
 
"People: Customers always remember how you made them feel."
  
"Customers today are time poor.  They want quick, prompt service."
 
"Personal professional emotional connection still matters today as much as yesterday."
 

 

image

Upcoming Events.

The Customer Service Council holds multiple events each year. These events are held at 5 star locations and held in high esteem.  

 

 

 

 

 

image

What does the Customer Service Council do?

The Customer Service Council’s main aim is to bring like minded individuals and organizations together at high profile events to promote their organization’s customer service operations, ethos, logistics and innovation at work. The Customer Service Council also runs an Annual Award Program which encourages individuals and organisations to achieve and promote customer service excellence, innovation, and best practice. 

Read More

image

Become a Member.

Members of the Customer Service Council are role models in the community for raising customer service standards, and support the events and awards programs through the annual membership fee. Members receive a range of benifits including eligibility to enter the Annual Awards program, discounted tickets to events and the opportunity to promote their organisation through a network of professionals. 

Read More
  • 0021
  • 0022
  • 0023
  • 0024
  • 0025
  • 0030
  • 0032
  • 0033
  • 0034
  • 0040
  • 0042
  • 0043
  • 0044
  • 0050
  • 0051
  • 0052
  • 0053
  • 0063
  • 0064
  • 0100

Upcoming Events

2016 Contact Centre Week

2016 Enhancing Public Sector Customer Service

   Name: Enhancing Public Sector Customer Service Dates: 13 -14 April 2016 Location: Rydges,...
Read More...

Photo Gallery Button 1                      

ACCT 304 Week 4 Quiz

ACCT 304 Week 4 Quiz

ACCT 304 Week 4 Quiz

Get Full Answer

 

 

 

 

Click Here


NH Salt Lake City MIS 535 Homework Week 5 MIS 535 Homework Week 5 Alaska Providence MIS 535 Homework Week 5 DE Trenton Charleston MIS 535 Homework Week 5 Phoenix MIS 535 Homework Week 5 Maryland MIS 535 Homework Week 5 MIS 535 Homework Week 5 Bridgeport MIS 535 Homework Week 5 UT MIS 535 Homework Week 5 Philadelphia Carson City MIS 535 Homework Week 5 MIS 535 Homework Week 5 WV Charleston Montpelier MIS 535 Homework Week 5 MIS 535 Homework Week 5 Oklahoma Salt Lake City Michigan Carson City MIS 535 Homework Week 5 MIS 535 Homework Week 5 Missouri Tennessee Honolulu MIS 535 Homework Week 5 MIS 535 Homework Week 5 NY Montpelier MIS 535 Homework Week 5 VA Columbia MIS 535 Homework Week 5 Iowa Nashville MIS 535 Homework Week 5 TN Harrisburg MIS 535 Homework Week 5 Carson City MIS 535 Homework Week 5 MIS 535 Homework Week 5 IN New York Utah Trenton MIS 535 Homework Week 5 Indianapolis MIS 535 Homework Week 5 Minneapolis MIS 535 Homework Week 5 MIS 535 Homework Week 5 Bismarck MIS 535 Homework Week 5 Utah Austin MIS 535 Homework Week 5 Montana Albuquerque DE Milwaukee MIS 535 Homework Week 5 Baltimore MIS 535 Homework Week 5 Connecticut Salem MIS 535 Homework Week 5 IA Lincoln MIS 535 Homework Week 5 Jackson MIS 535 Homework Week 5 MIS 535 Homework Week 5 Oregon MIS 535 Homework Week 5 MN Birmingham MA Trenton MIS 535 Homework Week 5 ID MIS 535 Homework Week 5 MIS 535 Homework Week 5 Nevada MIS 535 Homework Week 5 WV

ASHFORD BUS402 New Update (DQ’s, Critical Thinking Quiz, Assignment, and Final) ACC/561 FINAL EXAM / FRESHLY TAKEN (UNIVERSITY OF PHOENIX) ASHFORD MGT 460 Week 3 DQ 2 Feedback ECO 550 Week 1 DQ2 ACC 350 Week 5 Midterm Exam – Strayer Latest

 

 

MIS 535 Homework Week 5 Idaho Providence Houston MIS 535 Homework Week 5 Nashville MIS 535 Homework Week 5 NC Billings MIS 535 Homework Week 5 North Dakota Charleston MIS 535 Homework Week 5 Montpelier MIS 535 Homework Week 5 MIS 535 Homework Week 5 NC Las Vegas MIS 535 Homework Week 5 Boise MIS 535 Homework Week 5 NC Atlanta MIS 535 Homework Week 5 WI Boise Honolulu MIS 535 Homework Week 5 Columbus MIS 535 Homework Week 5 MIS 535 Homework Week 5 AL Missouri Bridgeport MIS 535 Homework Week 5 MIS 535 Homework Week 5 Honolulu MIS 535 Homework Week 5 Olympia MIS 535 Homework Week 5 NJ Providence MIS 535 Homework Week 5 MIS 535 Homework Week 5 Missouri Austin MIS 535 Homework Week 5 MIS 535 Homework Week 5 LA Phoenix MIS 535 Homework Week 5 Arizona Juneau Concord MIS 535 Homework Week 5 Austin MIS 535 Homework Week 5 MIS 535 Homework Week 5 New York Concord ]

 

 

Ashford EDU 639 Week 3 DQ 2 Additive vs. Subtractive Bilingualism COMM 470 COMM470 Week 4 Communication Consultants Presentation BA 470 Week 5&6 Assignment Financial Plan CS340 Discussion Module 3 (Operating Systems (Grantham University) HCA 250 Week 1 Assignment Psychology of Health in the Workplace Paper BSOP 429 Week 6 Lab JIT and Supply Chain Management GBM 489 Week 2 Learning Team Assignment Global Business Plan—Market Research ASHFORD BUS405 Week 1 DQ 2 Money Market Funds CJA 384 Week 5 Learning Team Assignment Comparison of Organized Crime and Terrorist Groups Presentation EDU 301 Week 4 Learning Team Assignment Influences on Education ASHFORD HHS 307 Week 5 DQ 1 Group Effectiveness ASHFORD PSY 101 Week 3 Research Paper Outline/Sources DBM 380 Week 4 COMPLETE MM522 Week 6 Marketing Plan PH220 Kinematics in Two Dimensions Vectors and Dynamics Newton’s Laws of Motion CJA 364 COMPLETE COURSE Criminal Procedure UNIVERSITY OF PHOENIX PSY 340 Week 2 Learning Team Assignment Brain Structure and Behavior Paper NETW 584 Week 6 DQ 1 ACC 541 Week 1 Individual Assignment Accounting Standards Boards Paper BIS245 Week 1 iLab Devry University COM 330 Week 3 Individual Assignment Group and Team Communication Essays PSYCH 550 Week 6 Individual Assignment The Memory Process Paper HRM 498 Week 5 Strategic HRM Plan, Part IV Final Report PSY 330 Week 5 DQ1 ACC 310 Week 2 DQ 1 Fundamentals of Cost Accounting for Decision Making HIST 405 Week 2 DQ 1 The American Revolution ACC 541 Week 4 Learning Team Assignment Financial Accounting Standards Board Agenda Project BSHS 452 Week 5 Individual Assignment Grant Review and Evaluation MMPBL 520 Week 2 DQ 1 LAW 531 Week 2 Learning Team Reflection MGT 418 Week 5 Learning Team Assignment Matt Grant A Case Study Paper ACC 557 Week 10 Quiz RES 531 Week 8 Assignment 6 – Research Design and Methodology ACC 561 Week 4 LTA Cost-Volume Profit Analysis SCI 151 Week 5 HRM 300 Week 4 Job Description and Recruiting Strategies Worksheet CJA 454 Week 2 Individual Assignment Community Problem-Solving Paper GEN 499 Week 2 DQ1 MKT/571 All Individual and Team Assignments BUS 517 Assignment 2 Project Charter

 

 

#TLE76NHFAABR7894466YJVTH564JLBY#

Events

Vision

Raising the Standard

To raise the standards of Customer Service to ensure satisfaction is increased.

Read More
 

Mission

Engaging with Businesses

To engage with businesses from across all sectors using the Customer Service Council as a vehicle of communication and a nucleus for people to meet and learn from each other at high profile events. "Knowledge is Power" so let's start sharing.

Read More
 

Aims

Sharing Best Practice

The Customer Service Council’s main aim is to bring like minded individuals and organizations together at high profile events to promote their organisation’s customer service operations, ethos, logistics and innovation at work. To share what works so we can travel on the journey of raising the customer service standards together. Also, to share, promote and recognize best practice and leadership excellence in customer service through our annual awards program. Embracing professionals from across organizations of all sizes and scopes, as well as individual champions lighting the way.

Read More

Members

Raising the standard

Customer Service Council.

Members of the Customer Service Council are role models in the community for raising customer service standards, and support the events and awards programs through the annual membership fee

Read More
 

Benefits

Promoting your organisation

Some benefits of becoming a member include: 

A Customer Service Council Membership Certificate, Eligibility to enter the Annual Awards program, Discounted tickets to events and awards dinner, Updates and publications, Invitations and Voting rights, the opportunity to promote your organization and business through a trusted network of reputable professionals.

Read More
 

Sign Up

12 Monthly Membership

Become a member today.

To become a Certified member of the Customer Service Council Inc. please call 1800 808 384.

Read More
 

Award Categories

Large Enterprise   

1.       GOLD MEDAL -  Customer Service Excellence 
2.       SILVER MEDAL - Outstanding Customer Service Excellence 
3.       BRONZE MEDAL – Outstanding Customer Service Excellence
 
 
Medium Enterprise   
 
1.       GOLD MEDAL -  Customer Service Excellence 
2.       SILVER MEDAL - Outstanding Customer Service Excellence 
3.       BRONZE MEDAL – Outstanding Customer Service Excellence
 
 
Small Enterprise 

1.       GOLD MEDAL -  Customer Service Excellence 
2.       SILVER MEDAL - Outstanding Customer Service Excellence 
3.       BRONZE MEDAL – Outstanding Customer Service Excellence
 
 
Customer Service Champion (Individual) 

1.       GOLD MEDAL -  Customer Service Excellence 
2.       SILVER MEDAL - Outstanding Customer Service Excellence 
3.       BRONZE MEDAL – Outstanding Customer Service Excellence

 

Find Your Customer Service Needs...

 

 
Matchboard is a free online tool which enables you to quickly source suppliers for your sales and service operations.   From contact centre outsourcers and technology vendors to consulting, training, data and social media companies.  Simply enter your needs via our short targeted questionnaires, and wait for matched suppliers to contact you.  Matchboard – the smart way to source for your customer service operations!

 

 

Case Studies

We're asking our members and friends to tell us what makes great customer service. If you'd like to contribute, please get in touch via our Contact page