To raise the standards of Customer Service to ensure satisfaction is increased.

To engage with businesses from across all sectors using the Customer Service Council as a vehicle of communication and a nucleus for people to meet and learn from each other at high profile events. "Knowledge is Power" so let's start sharing.

The Customer Service Council’s main aim is to bring like minded individuals and organizations together at high profile events to promote their organisation’s customer service operations, ethos, logistics and innovation at work. To share what works so we can travel on the journey of raising the customer service standards together. Also, to share, promote and recognize best practice and leadership excellence in customer service through our annual awards program. Embracing professionals from across organizations of all sizes and scopes, as well as individual champions lighting the way.

Customer Service Council.

Members of the Customer Service Council are role models in the community for raising customer service standards, and support the events and awards programs through the annual membership fee

Some benefits of becoming a member include: 

A Customer Service Council Membership Certificate, Eligibility to enter the Annual Awards program, Discounted tickets to events and awards dinner, Updates and publications, Invitations and Voting rights, the opportunity to promote your organization and business through a trusted network of reputable professionals.

Become a member today.

To become a Certified member of the Customer Service Council Inc. please call 1800 808 384.